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Read about up-to-date COVID-19 related service adjustments for development, permit, licensing, and construction & inspection services.

The City issues permits and licences for the development, construction and use of all commercial, industrial, institutional or residential properties and buildings. The permits set standards for the health and safety of the citizens of Edmonton and ensure Edmonton's reputation as a great place to live, work and do business.


Permit and licence approvals are made based on legislation from the Municipal Government Act, City bylaws, the Edmonton Zoning Bylaw, and the Alberta Building Code.

Online Business Permits and Licences

The City has an online business licence application for convenient service. Before you apply, review the steps needed to apply for a licence. Entrepreneurs can also review the City resources available for small businesses.

Methods of Payment

By Mail

City of Edmonton
Attention: Fee Payment
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton AB T5J 0J4

In Person

Edmonton Service Centre
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton AB T5J 0J4
Hours: Monday to Friday, 8am–4:30pm

By Phone

Call 311 or, if outside of Edmonton, 780-442-5311
Hours: Monday to Friday, 8am–4:30pm

Payment Card Security Policy

The City of Edmonton, in accordance with the Payment Card Industry security standards, has taken measures to protect your payment card information.

We are required to delete applications submitted with credit card information by unsecured methods such as fax or email.

If fee payment is required as part of your application, we accept cash, debit, cheque or credit card. If applying by fax, email, or mail, a service representative will call you to advise you of your fees.

Permits/Licences are not issued until all fees have been paid.

For More Information

Edmonton Service Centre - Closed Until Further Notice

2nd Floor, 10111 104 Avenue NW
Edmonton, AB  T5J 0J4

Telephone In Edmonton: 311
Outside Edmonton: 780-442-5311


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