Please be advised that animal intake is by appointment only.
If you need to renew your licence we encourage you to do so online or via mail to P.O. Box 2670 Edmonton, AB T5J 2G4. Payments can also be made at any financial institution or online banking payable to the City of Edmonton/Pet Business Licences or Edmonton Pet & Business Licences.
Animal Care & Control Centre
Lost Pets
Effective November 4, the ACCC will resume the intake of all stray animals which now includes feral cats and cats brought into ACCC in a trap. ACCC continues to suspend all walk-in services. An admittance appointment is required for all services including if you need to claim your pet or want an animal scanned for a microchip. Appointments can be made by calling 311 or visiting edmonton.ca/pets.
Priority will be given to those animals that are:
- In distress
- Injured (wounds, limping, bleeding)
- Visibly ill (thin, weak, not mobile, any discharge from eyes or nose)
- Very pregnant (imminent birth)
- Kittens under two months who appear to have no mother
- Outside when the temperatures have dropped below -20 degrees Celsius with the windchill and where the finder is unable to bring the animal inside
All ACCC services listed above are by appointment only. Appointments can now be made by calling 311 or using the online form.
If You Have Lost Your Pet
If you have lost your pet, please look for it on our Lost Pets page and make an appointment online via edmonton.ca/pets or by calling 311.
Injured Animals
Priority appointments will be given to those animals that are:
-
In distress
-
Injured (wounds, limping, bleeding)
-
Visibly ill (thin, weak, not mobile, any discharge from eyes or nose)
-
Very pregnant (imminent birth)
-
Kittens under two months of age who appear to have no mother
-
Outside when the temperatures have dropped below -20 degrees Celsius with the windchill and where the finder is unable to bring the animal inside
We encourage citizens to make attempts to find the owner of any healthy, lost or stray animal. If the animal has a tag with a licence number on it, 311 may provide the owner’s contact information if the owner has given us permission to release it. It is important to note that owned lost cats are 10 times more likely to find their way home if left in their neighbourhood than if they are brought to a shelter. Outdoor cats and feral cats are accustomed to being outside.
For a list of more tips on what you can do to reunite pets with their owners and templates to make your own Lost Cat Poster or Paper Collar, visit edmonton.ca/scheduledintake.
Pet Licence Purchase and Renewal
Citizens can purchase or renew their pet licence online. Payments can also be sent by cheque or money order and mailed to: the City of Edmonton, P.O. Box 2670, Edmonton, AB. T5J 2G4. We encourage pet owners to keep their contact information associated with your pet’s licence up-to-date online in the event your pet gets lost.
Even indoor pets can slip away and get lost. That's what a licence is for. A pet licence is a unique ID that tells us your pet belongs to you. It allows us to reunite the two of you more quickly if your pet ever gets lost or displaced in an emergency. It may even get your companion one free ride home each year. Your pet safe and sound — to us, that peace-of-mind is priceless.
In 2020, cats who are licenced are eligible to receive a microchip. Please call 311 to make an appointment to get your cat’s microchip.
License Your Pet
Purchase or renew your pet's licence online!
What You Need To Know
- Visa, Mastercard and American Express credit cards are accepted
- You must be 18 or older to license a pet
- The maximum number of pets allowed per residence is 6 cats and 3 dogs
- Before you begin using the online system it is helpful to know:
- The birth date of your pet (or an approximation)
- If your pet has been spayed or neutered. If they have, please provide the date of their surgery as well as the name of the clinic where the surgery was performed (if available)
- Your pet's microchip or tattoo number, if applicable
Note: If you are applying for a reduced fee because you receive Income Assistance, your dog is ‘Restricted’ or ‘Nuisance’ as defined by the Animal Licensing and Control Bylaw or you are applying for a Guide/Assistance dog exemption, please do so in person with all necessary supporting documents.
Please be advised that in-person payments or applications are not being accepted at this time. Payments and applications may be submitted via your online account or mailed to P.O. Box 2670 Edmonton, AB T5J 2G4
Payment can also be made at any financial institution or via Online Banking payable to City of Edmonton Pet/Business Licences or Edmonton Pet & Business Licences.